Zycus Off Campus Drive 2025 Hiring Desktop Support Engineer | INR 3-6 LPA

Primary Job Responsibilities:

• Installation, configuration, diagnosis, and resolution of technical issues related to Microsoft products, including Microsoft client operating systems (Windows 7, Windows 8, Windows 10), Email (Outlook), File & Print service, MS Office, and various business applications.
• Installation, configuration, diagnosis, and resolution of technical issues related to technology peripherals such as desktops, thin clients, laptops, printers, and scanners.
• Migration and deployment of desktops and laptops built as per company standards.
• Communicating with overseas customers and resolving desktop-related problems using remote tools like MS Teams, Skype for Business, WebEx, etc.
• Supporting desktop maintenance and security maintenance, including virus updates and patch management.
• Interacting with technical personnel at various levels and addressing technical issues with non-technical associates.

Ideal Candidate Would Have:

• Bachelor’s Degree - BE / B.Tech / MCA.
• Ability to troubleshoot operating systems, hardware, and software.
• Good communication skills.
• Willingness to work in rotational shifts.
• Understanding of Office 365.
• Good logical ability and time management skills.
• Smart approach towards incident management.
• Ability to communicate with overseas customers and problem-solving skills using remote tools like MS Teams, Skype for Business, WebEx, etc.