Zycus Off Campus Mega Hiring For Trainee Product Technical Analyst Role | Salary Range: INR 4,50,000 to INR 5,50,000

• Zycus is looking to hire BE / MBA 2023– 24 graduates as Trainee Product Technical Analyst and is organizing a Walk-In drive on 5th April, 2025 at our office in Mumbai, Seepz, Andheri East.
• In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.

As a Trainee Product Technical Analyst at Zycus, you will:

• Serve as Trainee Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
• Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
• Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
• Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
• Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
• Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer's business needs.

Job Requirement

• Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
• Experience Level: 0-1 years
• Strong written and verbal communication skills
• Willingness to work 24*7 shifts.
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Ability to collaborate with various internal and external stakeholders
• Ability to learn, execute and excel. Multitask and work with priorities
• Salary Range: INR 4,50,000 to INR 5,50,000

Note:

• Candidates need to apply for the job online before the Walk-in ( )
• Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original
• Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to email below documents in advance for gate pass to "seepz.consultant@zycus.com"
• Closet Entry: SEEPZ, Gate no -3 , Reception – Contact: 022 - 66407676

Documents for gate pass

• Copy of Aadhar Card
• Passport Size Photographs
• Contact Number
• email Address