Revature Off Campus Drive 2025 Hiring Freshers For Graduate Trainee Role| 4 LPA Expected

About the Role:

• Digital Workplace Services is a centralized team that provides technical support to clients, including troubleshooting and resolution of IT issues.
• Supports up to 90 global clients across continents with a 15,000-strong Service Desk team.
• Modern service desks leverage AI chatbots to automate responses and reduce analyst workload.
• Robotic Process Automation (RPA) is used to handle repetitive tasks, allowing analysts to focus on complex issues.

About Revature:

• Revature is one of the largest and fastest-growing tech talent employers in the U.S.
• Partners with Fortune 500 companies, System Integrators, and Government Contractors to build experienced tech leaders.

Key Responsibilities:

• Provide first-line technical support and assistance to end-users.
• Log and track support tickets with accurate documentation and timely resolution.
• Troubleshoot and resolve hardware/software issues.
• Collaborate with IT teams for complex issues and maintain knowledge base documentation.

What We're Looking For:

• Client-focused associates with the ability to work globally across cultures.
• Strong verbal and written communication skills with sound technical knowledge.
• Willingness to work in shifts and from office.
• Flexibility to relocate to the work location.

Support Available After Full-Time Onboarding:

• Night shift allowance will be paid.
• Cabs provided for pick-up and drop-off.
• Timely rewards and recognition for top performers.