Razorpay Off Campus Drive 2025 – Hiring Freshers As Technical Consultant | INR ₹4-8 LPA

• Work directly with developers, clients, and internal teams on post-integration issues.
• Provide technical support, consulting, and best practices.
• Report to the Technical Support Head of Business Engineering at Razorpay.
• Ensure successful resolution of tickets/queries raised by merchants.

Roles and Responsibilities

• Address technical queries related to APIs, Plugins, and the complete Razorpay product suite.
• Communicate technical issues to merchants and internal teams; interact with CXOs and tech teams.
• Identify functionality irregularities and unexpected behavior in Razorpay services.
• Provide timely resolution to merchants and assist Level 2/3 support teams with product knowledge and troubleshooting.
• Report bugs to Product/Software Engineering teams via Jira and collaborate on resolutions.
• Document and track issues in FreshDesk CRM and provide regular progress updates.
• Serve as a technical expert and advocate for Razorpay products and their implementation.
• Enhance merchant experience by resolving technical issues without escalating to developers.
• May travel to client sites to resolve complex integration and customer issues.
• Also Apply – Cisco Off Campus Drive 2025 – Hiring Full Stack Developers.

Mandatory Qualifications

• Ability to explain complex information in simple terms to non-IT personnel.
• Handle complex issues independently with minimal dependency.
• Logical thinker with strong analytical and problem-solving skills.
• Updated technical knowledge in the payment gateway domain is preferred.
• Ability to understand multiple products and processes deeply.
• Strong interpersonal skills and quick decision-making for client and sales team advisories.
• Knowledge of at least one frontend technology (HTML/CSS/JS/Angular/Flutter/React Native).
• Knowledge of server-side technologies such as Java, C++, Python, or Go.
• B.Tech/M.Tech degree with internship experience.