Netomi Hiring For Software Development Engineer Role | Remote | 10-20 LPA

Key Responsibilities:

• Develop and consume RESTful APIs for integrations with client systems
• Support customer onboarding, configuration, and technical enablement
• Integrate with CRM platforms like Salesforce, HubSpot, and Zoho
• Build scripts and tools to support customer-specific customisations
• Monitor product performance and resolve incidents in customer environments
• Act as a technical bridge between Customer Support, Product, and Engineering
• Document recurring issues, resolutions, and integration guides
• Gather and relay customer feedback to internal teams
• Collaborate with cross-functional teams to improve the overall customer experience
• Troubleshoot and resolve technical issues raised by customers

Requirements:

• 1–3 years of experience in a customer engineering or solutions engineering role
• Experience with RESTful APIs and third-party integrations
• Scripting experience (e.g., Python, Bash, or JavaScript)
• Strong troubleshooting and problem-solving skills
• Excellent verbal and written communication skills
• Experience with CRM platforms like Salesforce, HubSpot, or Zoho