eClerx Off Campus Drive 2024 | Analyst | Freshers

eClerx Off Campus Drive 2024 | Analyst | Freshers | 4-8 LPA

eClerx Services Recruitment 2024 :

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

eClerx Services Recruitment 2024 Details :

Job Role :	Analyst
Qualification :	Any Graduate
Experience :	Fresher
Package :	4-8 LPA*
Telegram	WhatsApp

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What are your Key Responsibilities?

Review tickets/order IDs based on input documents provided by client
Communicate effectively to take appropriate steps to resolve customer's problems
Check status of services on account in client tools
Excellent multi-tasking and creative problem-solving skills
Ability to act swiftly and decisively when dealing with critical situations – ability to assess situations and initiate appropriate action
Update order details status in internal as well as client tools
Create daily reports and share with client base
Meet process expectations with high quality standards and adherence to SLAs
Work collaboratively with team & Project Manager to ensure timely delivery of project

What Skills you should have?

Fresher or 1-year experience
Possess good working knowledge of Excel and PowerPoint
Ability to develop and analyze tickets
Proven ability to self-check work to ensure results are error-free
Ability to communicate effectively with clients
Ability to work in a high-energy, quickly changing, and demanding environment including working in rotational shifts