Zycus Walk-in Drive 2024: Zycus is scheduled to hire a Product Technical Analyst/Spend Analyst.
Candidates with the B.E/B.Tech/MBA qualifications are eligible for this role. Interested and eligible
candidates can apply online & attend the interview. The detailed eligibility and selection process are
explained below.
About the company: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner
of choice for large global enterprises for two decades. Zycus has been consistently recognized by
Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P
software with the revolutionary Merlin AI Suite.
Merlin AI takes over the tactical tasks and
empowers
procurement and AP officers to focus on strategic projects; it offers data-driven actionable insights
for quicker and smarter decisions, and its conversational AI offers a B2C-type user experience to the
end-users.
Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to
solve business problems.
Ability to collaborate with various internal and external stakeholders
Ability to learn, execute and excel. Multitask and work with priorities
As a Product Technical Analyst at Zycus, you will:
Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers
having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the
Customer concerns
Work with the Technical Account Management Team to ensure deliverables are on-time, increase
efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus &
Customer side to achieve Customer Satisfaction
Participate and contribute to best practices (tools/process), knowledge sharing &
find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and
suggest new processes
Work with customers and internal stakeholders while participating and facilitating
testing including User Acceptance Testing
Evaluate and suggest innovative solutions and workarounds for customer requirements
Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
Provide strong technical understanding of Zycus product with the ability to discuss and
demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.