Zycus Off Campus Drive 2024 – Desktop Support Engineer | 4-6 LPA
Zycus Recruitment 2024 :
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large
global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and
other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the
revolutionary Merlin AI Suite.
Merlin AI takes over the tactical tasks and empowers procurement
and AP
officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter
decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus Recruitment 2024 Details :
| Job Role: | Desktop Support Engineer |
| Qualification: | B.E/B.Tech/MCA/BCA, Msc-IT |
| Experience: | 0 – 2 year |
| Salary: | Rs. 4,00,000 to 6,00,000 LPA |
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Job Description
Zycus is hiring a Desktop Support Engineer for its internal IT team. Candidates should have good knowledge of Network and IT infrastructure and good communication skills.
Roles and Responsibilities:
- Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc.
- Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc.
- Migration and Deployment of Desktops and laptops build as per company standards.
- Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc.
- Supporting desktop maintenance, security maintenance, including virus updates and patch management.
- Interacting with technical people at a variety of levels as well as the ability to address technical issues with non-technical associates.
Job Requirement
Ideal candidate would have:
- Bachelor's Degree in Engineering, Computer Science, MCA/BCA, Msc-IT.
- Freshers can apply.
- Nice to have 1-2 years of experience in troubleshooting operating systems, hardware & software.
- Good communication skills.
- Willingness to work in rotational shifts.
- Experience in Office 365.
- Good logical ability & time management skills.
- Smart approach towards incident management.
- The ability to communicate with overseas customers and problem-solving ability by using remote tools like Microsoft Teams, Web Ex etc.