Veralto Recruitment Hiring
Entry-level Service Desk Engineer | 4-6 LPA*
Veralto Recruitment Hiring Entry-level Service Desk Engineer | 4-6 LPA*
Veralto Recruitment 2024 :
Veralto solutions, is seeking bright minds like yours to join their Entry-Level Service Desk Engineer
team! This is your chance to kickstart your IT career in a dynamic, supportive environment where you’ll
learn from the best and make a real impact. Prepare to dive into a world of problem-solving, technical
support, and building lasting relationships with customers.
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Job Description for Veralto Recruitment 2024:
We are seeking a dedicated and customer-focused IT Service Desk Engineer to join our team. This position will
be responsible for providing remote technical support and assistance to end-users across the organization.
They will play a crucial role in resolving IT-related issues remotely, ensuring the smooth operation of
systems, and delivering exceptional customer service. The ideal candidate will have a strong technical
background, excellent communication skills, and flexible to work in 24/7 environment.
Requirements:
Strong knowledge of IT fundamentals, including hardware, operating systems (MAC, Windows 10, 11),
networking, and productivity software such as PDF software, Office 365.
Proficiency in troubleshooting common desktop, laptop, and mobile device issues.
Familiarity with remote support tools and technologies.
Active Directory User Administration.
Excellent communication skills, both verbal and written, with the ability to communicate technical
information effectively to non-technical users.
Customer-centric approach with a passion for delivering exceptional customer service.
Strong problem-solving and analytical skills, with the ability to multi-task and quickly diagnose and
resolve technical issues.
Ability to work independently and collaboratively in a fast-paced and dynamic environment.
Experience working with IT Service Management practices (e.g. Incident/problem/change management, etc.)
using enterprise ticketing systems and tools.
Flexible to work in different shifts to provide 24/7 support.