SuperProcure Off Campus Drive 2024 Hiring For Customer Support - Trainee | INR 3-6 LPA
SuperProcure Recruitment 2024 :
SuperProcure is a next-generation end-to-end TMS platform with multi-enterprise collaboration for shippers. It digitizes and automates all processes across the logistics value chain from vehicle sourcing to freight accounting, ensuring stakeholder collaboration, real-time visibility & transparency. We are determined to make the lives of the logistic teams easier, add value, and help in establishing a fair and beneficial process for businesses. SuperProcure is trusted by a diverse customer base spread across manufacturing & construction industries to boost their customer serviceability with cutting-edge technology solutions.
SuperProcure Recruitment 2024 Details :
| Job Role : | Customer Support - Trainee |
| Qualification : | B.E/B.Tech |
| Job Location : | Remote |
| Package : | 3-6 LPA |
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Qualifications:
- Bachelor's degree in engineering, business administration, logistics, supply chain management, or a related field preferred.
- Good in Excel and/or Presentation.
- Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to non-technical clients.
- Strong problem-solving abilities and a proactive approach to resolving client issues and inquiries.
- Any past experience with basic technical troubleshooting, logistics software, CRM tools, help desk, similar client-facing role, is a plus.
- Willingness to work flexible hours as needed to support client business needs.
Preferred Skills & Attitude:
- Take ownership of work assigned and persistence to closure.
- Quick learner and internal drive for continuous improvement.
- Experience or interest in software or technology-related customer support.
- Exceptional interpersonal skills and the ability to empathize with clients' needs and concerns.
- Detail-oriented with excellent organizational skills and the ability to manage multiple priorities effectively.
- Knowledge of best practices in user training and adoption strategies.