Service Rocket Careers 2022 Hiring entry level Technical Graduate As Associate Technical Consultant in
Bangalore Office location.
With offices around the world, ServiceRocket’s five-star products and services help tech giants like
Salesforce, Workplace from Meta, Digital.ai and Atlassian get the most from their software. We enable
fast-growing companies to take off. And so will your career!
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Job Description For ServiceRocket Careers :
The Professional Services Consulting area is responsible for providing fee-for-service consulting services to
clients by providing a complete project solution to achieve measurable business improvement using company
products and services, defining opportunity/process around outsourced solutions, systems integration or
other proprietary tools.
Responsibilities:
Performs assigned technical functions based on project goals as assigned by the technical project lead
Supports the technical lead in running workshops and client Discovery sessions
Obtains the required technical expertise and certifications to become proficient with the platforms
required to perform technical delivery for client projects
Supports client scoping initiatives as assigned by the technical lead(s) and sales engineering functions
Skills & Qualifications:
Typically requires some undergraduate or technical college background
Proficiency in technical skills such as: command line (preferably Unix), SQL, script development,
software configuration and other related technical skills
Good communication skills, that allow to efficiently understand customer problems and suggest solutions
Ability to establish rapport with customers
Good level of organization and ability to capture requirements from customers systematically
Software solution design skills, in order to identify and explain how a problem can be resolved via a
custom development
Software development skills, to handle the end to end development of a small software project (i.e. an
integration component)